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Troj Ian Sigua

Administrative Assistant

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Intro
Philippines
Studied Bachelor of Science Major in Business and Management | Business Administration at Ateneo de Davao University
Joined May 3, 2025

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English
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About
Assistant Events Coordinator | Operation Management | Virtual Assistant | Freelancer | Social Media Manager | Admin Support With a diverse skill set in event coordination, freelance work, and social media management, I do believe that I excels in roles that demand creativity, strong communication, and meticulous organization. I am known for my flexibility and efficiency & seamlessly balances multiple responsibilities while maintaining a keen attention to detail. Self-management skills ensure that every project, whether in a team setting or independently, is executed with precision and care.
Experience
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BLURUN MULTIMEDIA PRODUCTION
Jun 2024 – Dec 2024
Davao City, Philippines
Assistant Events Coordinator
Supported the coordination of live events featuring Japanese performers during major city festivals such as Kadayawan and Araw ng Davao. Managed travel logistics, artist schedules, and venue preparations to ensure smooth performances. Served as a liaison between performers, event staff, and venue management to handle on-the-spot needs and maintain flow of communication. Helped design promotional materials and assisted in event marketing efforts. Provided customer support at events, ensuring attendees had a positive experience.
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BluRun Multimedia Production
Jun 2024 – Dec 2024
Davao City, Philippines
Assistant Events Coordinator
Supported the coordination of live events featuring Japanese performers during major city festivals such as Kadayawan and Araw ng Davao. Managed travel logistics, artist schedules, and venue preparations to ensure smooth performances. Served as a liaison between performers, event staff, and venue management to handle on-the-spot needs and maintain flow of communication. Helped design promotional materials and assisted in event marketing efforts. Provided customer support at events, ensuring attendees had a positive experience.
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Cocoy Store Food & Retail
Feb 2023 – Apr 2024
Panabo City, Davao del Norte
Assistant Store Manager
Delivered exceptional in-person customer service by handling concerns, processing requests, and resolving complaints calmly and professionally. Managed day-to-day store operations including staff scheduling, inventory monitoring, and supplier coordination. Reviewed and analyzed sales reports to optimize performance and purchasing decisions. Ensured cleanliness, safety, and proper merchandising of the store. Trained and supervised staff to maintain excellent customer service standards.
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Cocoy Store Food and Retail
Feb 2023 – Apr 2024
Panabo City, Davao del Norte
Assistant Store Manager
Delivered exceptional in-person customer service by handling concerns, processing requests, and resolving complaints calmly and professionally. Managed day-to-day store operations including staff scheduling, inventory monitoring, and supplier coordination. Reviewed and analyzed sales reports to optimize performance and purchasing decisions. Ensured cleanliness, safety, and proper merchandising of the store. Trained and supervised staff to maintain excellent customer service standards.
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Skinvestment Naturadolls
Mar 2021 – Jan 2023
Davao City, Philippines
Social Media Manager | Virtual Assistant
Handled all online customer service through social media platforms like Facebook and Instagram, answering product inquiries and resolving order issues promptly. Created engaging content and scheduled posts to drive customer engagement and promote sales. Collaborated closely with the business owner to execute marketing strategies and launch new products. Maintained brand voice and ensured consistent communication with followers. Managed data entry and record-keeping for orders and customer interactions.
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Skinvestment Naturadolls
Mar 2021 – Jan 2023
Davao City, Philippines
Social Media Manager | Virtual Assistant
Handled all online customer service through social media platforms like Facebook and Instagram, answering product inquiries and resolving order issues promptly. Created engaging content and scheduled posts to drive customer engagement and promote sales. Collaborated closely with the business owner to execute marketing strategies and launch new products. Maintained brand voice and ensured consistent communication with followers. Managed data entry and record-keeping for orders and customer interactions.
Education
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Ateneo de Davao University
Jun 2018 – May 2023
College, Bachelor of Science Major in Business and Management | Business Administration
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