I am a solution focused person. In my current and all previous work experiences, I like to gain a deeper understanding of the clients’ needs and expectations. I work to streamline and improve communications, therefore increasing their satisfaction. I find it rewarding to genuinely help make a positive difference to their day and I particularly find it rewarding when I have to respond to difficult customer service problems or complaints.
Experience
Brand Tech
Dec 2022 – Present
Pretoria
Virtual Assistant
Technical and creative (social) assistance
Various administrative tasks, including;
• Answering emails and calls
• Travel arrangements
• Appointment scheduling
• Data entry
• Online file storage
Mmananya Primary School
Oct 2021 – Aug 2022
Polokwane
Education Assistant
• Assisting the school with administration work towards observation of Covid-19 regulations.
• Sanitization of teachers, learners, non-teaching support and visitors
• Assist students with lessons.
• Help teachers mark tests and assignments.
• Monitor students.
• Accompany students.
• Carrying out various supporting roles and programs.
V CELL CLINX SUNNYPARK MALL
May 2018 – Mar 2020
Pretoria
Customer Service
• Customer Service
• Sales
• Sales Reports
• Booking for Repairs
• Opening and Closing the Store