I am a customer service representative with 3 years of experience - i communicate and work well under pressure, and I strive to bring the best experience to every customer I field.
Experience
Customer Service & Sales Representative
Apr 2023 – Mar 2025
Remote
PATLive
Conducted high-volume inbound and outbound calls to set appointments and deliver benefit
presentations to clients.
Provided exceptional customer service by addressing inquiries, explaining benefits, and
assisting with paperwork completion.
Maintained a positive and professional demeanor, ensuring customer satisfaction and
rapport-building.
Consistently met and exceeded sales and customer service targets through effective
communication and relationship management.
Assisted with quality control measures to ensure compliance with company policies and industry
standards.
Trained and mentored new employees, fostering leadership development within the team
