Ufuoma Sonia Eyetan

I’m a BS.c Mass Communication graduate, A graphic designer, and I have 5years of working experience.

Message

Intro

Abuja, Nigeria

Customer Service Agent at Phoenix Lead Company LLC

Studied Journalism at National Open University of Nigeria

Joined October 29, 2023

Skills

About

I am a professional with over five years of valuable work experience. I have had the opportunity to collaborate with various esteemed organizations, including: - Customer Agent at Phoenix Lead Company LLC, U.S. | 5+ Years of Growth- Driven Innovation | Customer Service Specialist with 75% Customer Retention - Customer Agent at Aqualify, a financial company based in Fitzgerald, Georgia, USA - Customer Agent at Wider Reach LLC, a rent-to-own company located in Casper, Wyoming. - Pamyra Construction Company In addition to my practical experience, I hold a Bachelor of Science degree in Mass Communication with a specialization in Graphic Design. To complement my skills, I have obtained the following certifications: - Graphic Designer - UNILEVER LEVEL-UP ENTREPRENEURSHIP SKILLS COURSE: Basics of Business Model Canvas concept I am constantly seeking opportunities to advance my career and expand my portfolio. I am eager to take on new challenges and contribute my skills in coaching and consulting to support the success of organizations I work with.

Experience

Phoenix Lead Company LLC

May 2024 – Present

United State

Customer Service Agent

• Evaluating clients' financial situations • Educating clients on comprehensive debt consolidation options • Assisting clients throughout the application process • Facilitating seamless transitions to our consolidation partners

Acqualify

Oct 2023 – Nov 2023

Fitzgerald Georgia USA

Customer Agent

It was a remote job, and as a customer agent, my job was basically helping my leads to get a loan, transferring them to a debt consolidation and helping them out with any financial services required.

Education

National Open University of Nigeria

Jan 2015 – Nov 2019

BS.c Mass Communication, Journalism