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Ulla Gordillo

Project Manager

Tlalnepantla de Baz , Mexico
Project Manager at Webtools Group
Studied Futures Studies at Turku School of Economics
Studied International Business Management at Turku University of Applied Sciences
Consumer Services
Joined October 9, 2022



Native or Bilingual
Native or Bilingual
I graduated from Business School and completed my Master's Degree in Futures Studies in Finland; during this time she managed to work on several special projects for different organizations, including Rovio, the company that created Angry Birds, the Turku Univesity of Applied Sciences in Finland and EP- Wealth Management Advisors. I have successfully completed the different projects she has been assigned while having the opportunity to grow as a professional in the areas of project management and operations as a remote project manager.
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Webtools Group
May 2021 – Present
Project Manager
Manage a portfolio of 9 different clients, responsible for planning and overseeing, and managing projects for the clients; From the initial planning, time estimates, and creation of Gantt Charts Charts with clear milestones and deadlines, coordinating and managing blockages, risks, and client communication through status reports and/or status virtual meetings. Manage project scope, implement and report new client requests, issues, questions, and concerns. In addition, I manage the PPC team to improve efficiency, improve results, create reports for the clients, manage new restrictions, and manage communication with Google Support and Google reps, FB reps. Implement CRMs for clients and for the internal company, organize team-building events, and lead internal meetings.
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Jan 2021 – Nov 2021
Mexico (Remote)
New Project Manager
Function: Planning, coordinating, and reporting projects, such as website redesign, entering new marketplaces, opening new markets (USA), establishing a relationship with new suppliers, developing, and implementing a strategic planning process for the company, implementing Klaviyo (CRM / mailing), organizing status meetings with stakeholders of each project, follow-up using Asana, Zoho Projects, and Gantt Diagrams. Accomplishments: Successfully launched the new website after working with an external website design and developer team, opened at least 10 new marketplaces, and successfully implemented Klaviyo.
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AMAI Natural
Feb 2019 – Jan 2020
Mexico/ USA (Remote)
Strategic Operations Manager
Function: Manage the operation of the company, create and implement marketing and publicity strategies, evaluate potential strategic partnerships including social media influencers, strategic planning and management of special pro-jects such as the launch of new products and new channels of distribution, organize status meetings and report weekly achievements, manage the relationship with new and existing partners, coordinating and working with different areas such as legal and accounting, and coordinate website redesign with an external Shopify design agency. Accomplishments: Improved the efficiency of the operation, launched two new important distribution channels (Am-azon and Sephora), improved sales 45%, and improved the efficiency of the internal processes, successfully launched products in the US market, launched the new redesigned website on time for the USA launch. In addition, implemented new processes to improve company efficiency, such as order forms.
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Mar 2016 – Jan 2019
Mexico (Remote)
Operations and Project Manager
Functions: Project planning and management of projects such as Product development, design, implementation, and coordinating the marketing plan, and marketing mix for the brand, improving the strategy for the brand to improve brand recognition and market share, researching the market and the competitors to create campaigns and promotions, manage the budget for the brand; implementation & management of the CRM software, manage a sales team of 10, eCommerce website Mercado Libre, managing daily operations. Accomplishments: Successful development of six products; the marketing strategies (campaigns and promotions) are responsible for 45% of the improvement in revenue; 1% market share improvement.
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May 2018 – Sep 2018
Project Manager Intern
Functions: Business development activities in Mexico and Latin America with Licensing and in-app advertising, the operational activity of existing and new businesses from Latin America. In charge of coordinating Special projects assigned to me by my supervisor, such as, improving the communication process with our Mexican partner, and organize events in different Latin American countries, such as our participation in a music festival in Brazil and a literary festival in Chile. Accomplishments: Improve communication with partners, clients, and suppliers in Latin America, organize a one-week trip with the CMO and my immediate boss, the Manager for Latin America, with meetings to close deals, negotiate new terms of business and seek new partnerships and important clients, such as PepsiCo Mexico for example.
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Expertos Patrimoniales
Mar 2015 – Feb 2016
Mexico (Remote)
Operations Manager
Functions: Administrative tasks, translating documents, PowerPoint presentations, and Word documents, operative tasks, making sure existing and new investments go through compliance, marketing activities and implementing strategies to improve the young adult client base, coordinate website design, writing client proposals, and managed the relationship with the national clients and the relationship with international financial institutions. Accomplishments: 35% increase in young adult clients, implementation of digital marketing which increased prospects by a 10%
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Turku University of Applied Sciences
Nov 2009 – Dec 2010
Project Assistant
Functions: Aside from my Bachelor's level studies at the same University, I worked as a project assistant from March 2009 until December 2010, with a break in the autumn of 2009 when I was in South Korea for an exchange. My main daily responsibilities included: responding to international students’ concerns via e-mail and phone. I assisted in three main projects which were the organization and implementation of the entrance exams for two consecutive years, in which I managed confidential information and documents. In addition, I participated in reviving the International Business Student Association and assisting in the implementation of the digital space for the new eMBA programme in International Business. Accomplishments: Helped to lower the daily workload of the professors, successfully helped organized entrance exams in Finland and the international ones with the assistance of the local embassies of each different country, such as Nigeria, Peru, and China. I revived the International Business Student Association.
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Turku School of Economics
Aug 2012 – Nov 2016
Master's Degree, Futures Studies
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Turku University of Applied Sciences
Aug 2008 – Nov 2011
Bachelor's Degree, International Business Management