I am a Customer Service Agent with more than 4 years of experience.
I have worked on different projects and for some of the most influential companies, like Foodpanda, Uber Eats, DIEM the App home services.
I am fluent in English language, and have excellent Email and Chat Support Skills. I am passionate about creating the best customer experience.
I am organized and able to handle multiple inquiries, even in stressful situations.
Through my experience, I have learned to efficiently solve any kind of issue that may occur. I am proactive and a real problem solver.
I am not scared to take new challenges and I will always give myself a 100%.
I can assist you with any of the below:
General customer support queries (Live chat, email, phone, SMS, Facebook, Instagram, Linkedin, WhatsApp or Telegram etc)
Respond to queries with an agreed script or even without a script with proper reasonable answers
Phone support on call or even on zoom call support.
I will provide complete technical customer care and customer support to our clients.
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Experience
Uber
Jun 2018 – Nov 2021
Lahore, Pakistan
Customer Support Representative
I am a Customer Service Agent with more than 4 years of experience.
I have worked on different projects and for some of the most influential companies, like Foodpanda, Uber Eats, DIEM the App home services.
I am fluent in English language, and have excellent Email and Chat Support Skills. I am passionate about creating the best customer experience.
I am organized and able to handle multiple inquiries, even in stressful situations.
Through my experience, I have learned to efficiently solve any kind of issue that may occur. I am proactive and a real problem solver.
I am not scared to take new challenges and I will always give myself a 100%
