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Valerie Joseph

HR and Ops Coordinator

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Intro
San Bernardino, United States
Joined July 15, 2025

Skills

Languages

English
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Native or Bilingual
About
Honestly, I’ve always been that person who notices the tiny details others miss like spotting a payroll discrepancy because one digit looked off. It’s not exciting, maybe, but in HR, those little things add up. In my last role, that focus helped me cut onboarding errors by 40%. I thrive in roles where I can build systems that work for people. Like when I redesigned those training programs what started as fixing paperwork turned into helping interns feel prepared on day one. Something is rewarding about seeing how solid processes make someone’s job easier. I’d say my strength it’s a mix of analytical thinking and this might sound contradictory being able to explain complex policies in plain terms. I translated dense compliance docs into simple checklists teams could use. That said, I’m not perfect. I’ll admit I sometimes over-research before deciding like when I spent a week comparing HRIS tools just to pick the simplest one. But when it comes to deadlines? I’ve never missed one. Even during those chaotic times (End-of-year fiscal budgets, board meetings, annual events) I kept onboarding running smoothly while everyone else was panicking. I’m at my best when I’m solving problems that matter whether it’s fixing a glitch in systems or calming down a new hire who’s nervous about their first day.
Experience
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Consultant
Dec 2023 – Dec 2024
remote
People Systems & Onboarding Consultant
Reduced time-to-productivity by 30% by redesigning onboarding workflows for 30+ freelancers, including contract automation and system access provisioning. Mitigated 100% of compliance risks through quarterly audits of HR processes against federal/state labor laws. Increased contractor retention by 25% by implementing a feedback-driven onboarding program.
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Chase and Kelly LLC
Dec 2021 – Dec 2022
Remote
HR & Operations Specialist
Saved 20+ monthly HR hours by automating payroll and benefits enrollment for 10+ employees, achieving perfect accuracy. Reduced off-boarding errors by 40% by standardizing exit interviews and termination documentation. Cut HR vendor costs by 15% through contract renegotiations with payroll and benefits providers.
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ThinkWell LLC
Jan 2019 – Nov 2020
Washington, D.C.
Operations Specialist
Drove 90% completion rate for performance reviews by implementing tracking systems and improvement plans for 70+ staff. Reduced employee grievances by 30% through development and training on global equity policies. Shortened time-to-hire by 3 weeks by optimizing recruitment logistics for critical roles.
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Save The Children
Apr 2016 – Jan 2019
Washington, D.C.
Operations & HR Coordinator
Boosted intern productivity by 25% through targeted training programs and orientation events for 40+ hires annually. Eliminated benefits enrollment errors by auditing compensation documentation for 200+ employees. Resolved 100% of HRIS access issues during leadership transitions, ensuring operational continuity.