Skilled Business Development Manager offering 7 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. 4 Presidents club winner, records breaker from 2015 up to date. Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly to learn, master and sell new services
Experience
SoftwareONE Experts South Africa
May 2015 – Present
South Africa
Business Development Manager
• Managed over 20 customer and partner a day.
• Built customer base from 1 client to over 80 Enterprise customers within the African region with huge profitable business.
• Increased sales by over 20% yearly based on a given target.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Created reports and presentations detailing business development activities.
• Worked with existing customers to increase purchases of products and services.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Represented company and promoted products at conferences and industry events.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Created strategic and tactical sales initiatives for forward planning to meet key objectives.
• Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
First Technologies
Mar 2014 – Apr 2015
Johannesburg
IT Internal Sales Representative
• Used coordination and planning skills to achieve results according to the company's Schedule.
• Created plans and communicated deadlines to complete projects on time.
• Handled Multiple calls per day to address customer inquiries and concerns.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Resolved problems, improved operations and provided exceptional service.
• Exceeded goals through effective task prioritization and great work ethic.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Participated in team-building activities to enhance working relationships.
• Developed and maintained courteous and effective working relationships.
• Used Microsoft Word and other software tools to create documents and other communications.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
Microsoft South Africa
Feb 2012 – Feb 2014
Johannesburg
Microsoft Licensing Specialist
• Delivered services to customer locations within specific timeframes.
• Improved operations through consistent hard work and dedication.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Worked with customers from different sectors
• Previous customer facing experience in a software licensing sales role.
• Microsoft Volume Licensing sales experience essential
• Excellent understanding of Microsoft product licensing and agreements - particularly Enterprise Agreements, Select Plus/MPSA and Open Value
• Understanding of Office 365 and associated licensing
• Microsoft MCP qualified desirable (Licensing Large Orgs/Small Orgs/SAM)mers to understand needs and provide excellent service.
• Identified issues, analyzed information and provided solutions to problems.