Vasilis Ntalapas

Message

Intro

Athens, Greece

Customer service/Online Proctor at Peoplecert

Studied Social Work/Anthropology at Technological Institute of Crete Heraklion

Joined November 28, 2022

Skills

Languages

English

Native or Bilingual

Greek

Fluent

About

I am a committed, friendly and hardworking Customer Service Advisor with a passion for providing excellent customer service at all times. Always having the needs of the customers and the reputation of the organization at heart. I have dealt with customers’ enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.

Experience

Peoplecert

Nov 2022 – Present

Athens

Customer service/Online Proctor

112 Emergency line / European Hotline

Oct 2022 – Nov 2022

Athens

Customer service/Agent

Crystal Lotus

Mar 2022 – Jul 2022

Athens

Customer service

TELEPERFORMANCE

Nov 2021 – Jan 2022

Athens

Customer service

Lidl Hellas

Sep 2021 – Nov 2021

Athens

Salesman

KESAN

Oct 2015 – Apr 2016

Heraklion

Social Worker

Education

Technological Institute of Crete Heraklion

Mar 2010 – Sep 2016

Bachelor's degree in Social WOrk, Social Work/Anthropology