Venessa Brighton Montgomery

Message

Intro

Kingston, Jamaica

Customer service Rep at Influx inc

Studied Business at Excelsior Community Collage

Studied Business at St Mary Technical High School

Joined January 18, 2023

Skills

About

Im a hard-working dedicated individual who is self motivated and works well in a team. I have over 4 years working in a team and over 2 years of customer service experience. I I recently completed my BSc in Hospitality, Tourism and Entertainment Management. I love meeting new people going to new places learning new things and gaining new experiences.

Experience

Influx inc

Sep 2022 – Present

Jamaica

Customer service Rep

My role includes answering calls promptly advising customers of their scheduled date and time, and updating the phone numbers and addresses of customers. notetaking customers' accounts, updating and contacting installers. Advise customers on their installation.

Hinduja Global Solutions

Oct 2016 – Aug 2018

118 Constant Spring Rd, Jamaica

Customer service Rep

My role was to answer phone calls promptly assist customers with activating and restricting both credit and debit cards Provide customers with information on credit card statements and bank statements. Update the phone number in the system and also, send over queries or complaints for customers through different systems.

Education

Excelsior Community Collage

Sep 2019 – Feb 2023

Hospitality tourism and entertainment management, Business

St Mary Technical High School

Jan 2006 – Jun 2014

High school diploma , Business