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Verna Del Rosario

Property Management and Maintenance Coordinator

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Intro
Mandaluyong City, Philippines
Studied Management at Philippine School of Business Administration
Joined April 1, 2025

Skills

Languages

English
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Intermediate
About
I help Property Owners and Landlords focus on growing their business by taking over time-consuming administrative tasks. I provide comprehensive support in tenant onboarding, maintenance coordination, issue ticketing, invoicing, email management, and file organization, ensuring seamless operations without them having to spend hours on these tasks.
Experience
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US Property Management Company
Jan 2021 – Jul 2024
Remote
Virtual Property Management and Maintenance Coordinator
- Plan and organize maintenance activities, including preventive maintenance, repairs, and equipment inspections. - Assign and prioritize work orders for maintenance technicians, ensuring efficient task completion and progress tracking. - Coordinate with other departments to schedule maintenance activities while minimizing operational disruptions. - Manage maintenance budgets, monitor expenses, and identify cost-saving opportunities. - Implement and maintain maintenance management systems to track work orders, equipment history, and maintenance schedules. - Collaborate with vendors, contractors, and suppliers to procure essential parts, tools, and resources. - Assist with move-in and move-out processes. - Follow up with tenants on rent payments.
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BPO – Philippines
Apr 2018 – Dec 2020
Mandaluyong City
Customer Service Associate
- Provide high-quality customer service and solutions to clients in the United States for Walmart.com and international clients for Apple.com, Airbnb.com, and Booking.com. - Consistently meet or exceed account performance metrics and service goals on a monthly basis.
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Pioneers of Experts Engineering Consultancy LLC
Mar 2010 – Jun 2017
Dubai, UAE
Property/ Facilities Maintenance Coordinator/ Document Controller/ Office Administrator
- Plan and organize maintenance activities, including preventive maintenance, repairs, and equipment inspections. - Manage and maintain assigned project databases. - Ensure proper classification, sorting, filing, and archiving of documents. - Conduct quality checks on documents in compliance with company engineering document control procedures. - Perform file backups to ensure secure storage and archiving of electronic records. - Prepare engineering project reports as needed.
Education
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Philippine School of Business Administration
Business Administration, Management