User's Cover Picture
User's avatar

Veronique Marie Peñafiel

Customer Service Representative Chat Support Administrative Virtual Assistant

Message
Intro
Iloilo, Philippines
Joined April 2, 2025

Skills

Languages

English
-
Fluent
About
I have vast experience with Customer Service either face to face or over the phone and chat support for almost twelve years now, and I am capable of doing administrative and data management tasks. I am flexible in all kinds of work. Has an experience with accounting and billing. Microsoft Office Proficient, very knowledgeable with computer T.S. and work around. Has a keen attention to data analysis with detail and accuracy, good oral and written communication skills and presentation skills. I have also acquainted myself with a wide range of skills that allow me to blend with the group or team’s culture and to continuously strive to reach common goals amidst failures and setbacks.
Experience
User avatar
Concentrix
Sep 2024 – Dec 2024
Philippines
Subject Matter Expert
User avatar
Teletech
Jul 2021 – Aug 2023
Philippines
Technical support Specialist
User avatar
Carelon Health Technologies
Sep 2020 – Apr 2021
Philippines
Customer Care Associate
User avatar
Inspiro Relia
Jan 2018 – Aug 2020
Philippines
Subject Matter Expert
User avatar
Voiceless Technologies
May 2013 – Nov 2017
Philippines
Outbound Sales Representative, Business Support Staff