Veronique Marie Peñafiel

Customer Service Representative Chat Support Administrative Virtual Assistant

Message

Intro

Iloilo, Philippines

Joined April 2, 2025

Skills

Languages

English

Fluent

About

I have vast experience with Customer Service either face to face or over the phone and chat support for almost twelve years now, and I am capable of doing administrative and data management tasks. I am flexible in all kinds of work. Has an experience with accounting and billing. Microsoft Office Proficient, very knowledgeable with computer T.S. and work around. Has a keen attention to data analysis with detail and accuracy, good oral and written communication skills and presentation skills. I have also acquainted myself with a wide range of skills that allow me to blend with the group or team’s culture and to continuously strive to reach common goals amidst failures and setbacks.

Experience

Concentrix

Sep 2024 – Dec 2024

Philippines

Subject Matter Expert

Teletech

Jul 2021 – Aug 2023

Philippines

Technical support Specialist

Carelon Health Technologies

Sep 2020 – Apr 2021

Philippines

Customer Care Associate

Inspiro Relia

Jan 2018 – Aug 2020

Philippines

Subject Matter Expert

Voiceless Technologies

May 2013 – Nov 2017

Philippines

Outbound Sales Representative, Business Support Staff