Vhea Bacares, Virtual Assistant CSR/Social Media Manager

About

I am a freelance Virtual Assistant with several years of experience as a Customer Service Representative and Social Media Manager. A hard-working freelancer that has a passion in providing excellent customer service and has an objective to every client to provide outstanding result, long-term relationship and professionalism at work. I treat my client's business as my own so that I always have a reason to do well and it is one of my motivation to meet the goals for my clients.

Experience

Let's Go Partido | V cheap Gadget Shop | Geeto Garden and Garage Cafe | La Coelos

Jan 2019 – Aug 2022

Philippines

Social Media Manager

*Increased impressions and likes on companies' social media accounts by 70% over six months after managing it. *Boosted social media following by 100% month over month by creating a more regular posting schedule for content *Create content for every business that wants to be featured. *Graphic design using CANVA *Create monthly reports about the pages improvement *Content Marketing

Bell Canada

Jul 2021 – May 2022

Philippines

Sales Representative

Work an apply marketing campaigns of the company Handle 20-30 accounts on daily basis Understand complex complain and provide solution Research and analyze opportunities to close a sale

Sears USA

Jul 2019 – Jun 2021

Remote Job

Customer Service Representative

*Maintained positive work ethic and commitment to providing excellent service. *Improve operations efficiency and customer satisfaction *Managed heavy load administrative tasks with accuracy *Responding to questions promptly on social media accounts

Education

Partido State University

Jun 2015 – Mar 2019

Bachelor of Arts in Communication, Communication and Arts