I am psychologist and a customer rep with passionate about working with people and creating memorable experiences that foster long term loyalty and customer satisfaction.
Experience
Harvesters suite hotel
Apr 2022 – Jun 2023
Lagos
Customer service rep
I assisted customers with inquiries, bookings, concerns and requests via email and phone calls.
Resolved customer complaints promptly and professionally
collaborated with other staff to address customer needs and improve the organization's customer service standards.
