I am an IT specialist who worked in the banking industry for more than 5 years. Part of this experience involved working with data including the creation of SQL queries for data analysis mainly with regard to the core banking users' issues. Another aspect is the designing of operational reports for the designated business users. Currently, I am doing a masters' program at MTU Ireland in the field of Artificial Intelligence, which covered various interesting areas through a mostly practical approach including Applied Machine Learning, Big Data Processing, Decision Analytics, Natural Language Processing, Deep Learning and others. I started my masters' program in Ireland but due to the COVID-19 situation we continued online, then I traveled to Egypt while completing my course and will come back at soonest because only little is left.
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Experience
Bank of Khartoum
Apr 2015 – Sep 2020
IT Product Support
My job involved following up with the core banking users' issues, and analyzing them through SQL queries. In addition to the creation of reports generated from the core database for the respective business departments. Additionally I was involved into sessions related to the bank's BI platform mainly included ETL operations. Part of the job included system administration tasks.