Wickliffe Otieno

Virtual Assistant

Message

Intro

Nairobi, Kenya

Administrative virtual assistant at Freelancer

Studied Business and agriculture at University of Nairobi

Joined June 20, 2025

Skills

Languages

English

Advanced

Swahili

Fluent

About

I am an administrative virtual assistant with a year's worth of experience in tackling administrative tasks. During this time, I've managed to work with various clients ranging from business consultants to entrepreneurs and offer my services to their growing businesses. In my line of duty, I have been tasked with different tasks such as managing emails, which I decluttered successfully, and managed to help my clients stay informed on any new information or client concerns passed to them that would have otherwise been lost in the cluttered inbox. This led to an increase in my client's conversion rate. I have had the opportunity to manage calendars and set appointments for my clients. Using tools such as Calendly, clients were able to stay ahead of their schedule since they had their schedule in advance, enabling them to gain control of their time. This led to increased workflow and productivity as there were few to no inconveniences caused due to errors such as overlapping events or double bookings. I've also been tasked with carrying out research activities for my clients, whereby I provided quality and accurate information for their presentations and decision-making activities. This saved my clients several hours of research, which they could now use to make an impact on the growth of their business. All this led to the attainment of my goal: to handle the administrative tasks so that my clients have more time to focus on what truly matters to them, as I handle the rest.

Experience

Freelancer

Aug 2024 – Present

Remote

Administrative virtual assistant

I work as a freelancer offering virtual assistance services to different clients ranging from entrepreneurs to startups to help them reclaim some of their time spent on administrative tasks so they can focus on what truly matters to them, scaling their business and offering customer satisfactory services.

Education

University of Nairobi

Aug 2021 – May 2025

Bsc. Agribusiness management, Business and agriculture