William (Brandon) Marshall

Message

Intro

Burbank, CA, United States

Behavioral Health Counselor at BrandonMarshallCounseling.com

Studied Psychology at Glendale Community College

Joined July 6, 2025

Skills

Languages

English

Native or Bilingual

About

See attached resume

Experience

BrandonMarshallCounseling.com

Sep 2020 – Present

Burbank, CA

Behavioral Health Counselor

Oversee behavioral change for individuals who experience maladaptive behavioral patterns. Perform one-on-one counseling sessions that evaluate sensory perception, cognition, emotion, and response. Help clients identify triggers, establish new coping mechanisms, develop emotional resilience, process unresolved memories, and form healthier internal and external relationships.

Figure 8

Aug 2019 – Sep 2020

Los Angeles, CA

Property Manager

Oversaw tenant relations and management of 150 units for a high-profile real estate firm. Forged new levels of tenant and owner satisfaction by expertly managing vacancies, maintenance requests, operational budgets, and HCIDLA compliance.

Uber Technologies

Jun 2014 – Aug 2019

Los Angeles, CA

Brand Ambassador

Recruited drivers for the Los Angeles market. Aggregated passenger feedback and responded to escalations. Oversaw various support modalities and worked cross-functionally with Site Analytics. Evaluated KPIs and recommended improvements to the City Manager.

Travelworks LA

Nov 2009 – Jun 2014

Burbank, CA

Lead Data Entry

Directly managed 8 data entry clerks. Responsible for pre-production and post-production budgeting. Evaluated contracts and worked cross-functionally with outside counsel. Assisted with publication inquiries and drafted media kits.

Hotel Amarano Burbank

Jun 2008 – Nov 2009

Burbank, CA

Guest Service Supervisor

Oversaw front office operations for a luxury boutique hotel. Supported front office cohesiveness by training new-hires, monitoring service interactions, responding to guest escalations, and working cross-functionally with Sales and Catering to ensure sold-out occupancies.

The Auto Club

Sep 2006 – Jan 2008

Burbank, CA

Dispatcher

Dispatched emergency services for the Los Angeles Police Department and California Highway Patrol. Assisted Supervisor with new-hire training and quality assurance reviews. Responsible for the reduction of hold times, abandonment rates, and territory disputes. Performed service failure investigations for BMW and Lexus in accordance with contractual obligation.

Education

Glendale Community College

Jun 2019 – Dec 2020

AA, Psychology