Operations Manager with a deep, extensive background in loss prevention/asset protection, investigations both externally & internally and root cause analysis. I enjoy diving into issues, figure out a resolution, develop a plan to resolve issues and deliver results in a timely fashion l. My uncanny ability to leverage partnerships is unmatched anywhere as my philosophy is great partnerships lead to great results.
Experience
Lowes Home Improvement
Jan 2021 – Present
Diberville MS
Operations Manager
Direct all aspects of daily store operations, to include policy/procedure development, performance enhancement, P&L, staff training, budget management, loss prevention, and the direct oversight of all staff, department leads and managers, while maximizing productivity and profitability.
Beall's Inc.
Jun 2014 – Feb 2021
MS, AL, LA, FL Panhandle
Zone Loss Prevention Manager
Managed all aspects of the asset protection and loss prevention program for a diverse zone of 60 department stores, outlet stores, and specialty stores within the Mississippi, Louisiana, Alabama and the Florida Panhandle. Drove program development, internal/external investigations, team training,
policy/SOP development, and the leadership of a team of loss prevention specialists.
Kohl's Department Stores
Oct 2009 – May 2014
AL, MS
Loss Prevention Supervisor
Partnered in managing the planning, execution and oversight of overall loss prevention operations for store location via the oversight of a high-performance loss prevention team, to include the development of loss prevention programs, policies and procedures in collaboration with operations management team.
Sears Holdings
Jan 2009 – Sep 2009
Gautier MS
Loss Prevention Supervisor
Partnered with management in overseeing all aspects of loss prevention strategies and programs, to include program development, asset protection, shrinkage awareness, theft resolution, and safety within the store, while handling the internal investigation of company theft and policy/procedure violations.
JC Penney Co
May 2006 – Nov 2008
Metairie LA
Senior Loss Prevention Manager
Led and supported management in overseeing all aspects of loss prevention strategies and programs for multiple locations within the Louisiana and Mississippi markets, to include program development, LP team oversight, and continuous training focused on assigned direct reports and LP professionals within the district. Assisted the District Loss Prevention Manager in the continued development of loss prevention programs that yielded additional support to stores within the district.