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Wioletta Wróbel

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Intro
Przemysl, Poland
Operations Manager at All Hands and Hearts
Joined November 6, 2022
Experience
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All Hands and Hearts
Sep 2022 – Present
Operations Manager
Short-term project  Prepared budgets and risk assessments for organization, reviewed expenditures, and implemented corrective action plans for overages.  Managed daily operations of the organization (base operations, procurement, financial management, volunteer coordination and engagement).  Fostered vendor relations and management processes by identifying and maintaining direct contact with suppliers.  Established objectives for staff, monitored performance, and coached on strategies to improve results.  Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
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World Central Kitchen
Mar 2022 – Sep 2022
Procurement Coordinator
Short-term project  Performed competitive market and sales analysis and applied best practices to drive business strategy.  Researched new vendors and partners to obtain most cost-effective pricing for goods.  Built relationships with vendors to negotiate ideal terms for purchases.  Oversaw inventory control, accounting and supply reports.  Input, analyzed and reported on data covering all aspects of procurement operations using Airtable and Google workspace.
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White Star
Nov 2019 – Sep 2022
General Manager
 Managed budget implementations, employee reviews, training, schedules and contract negotiations.  Built relationships with vendors to negotiate ideal terms for purchases.  Developed and maintained relationships with customers and vendors through account development.  Developed marketing content such as blogs, promotional materials and advertisements for social media.  Planned and coordinated events such as concerts and stand-up comedy shows while focusing on superior customer service.
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IQOS
Jun 2019 – Feb 2022
Sales Expert
 Engaged with customers and used consultative techniques to determine needs and discuss available options.  Resolved customer issues using listening skills, professional attitude, and problem-solving techniques.  Created and implemented sales strategies to successfully meet company targets.  Documented customer interactions using Salesforce, Mirror and E-leader to capture data in processing system.