My field of working are Marketing ,Sale ,Teaching ,Tech Support
(troubleshooting) .I can use advanced search strategies (using search
operators) to find reliable information on the internet.I can use web feeds
to be updated with content i am interested in.I can assess the validity and
credibility of information using a range of criteria. Im aware of new
advances in information
search,storage and retrieval.I can save information found on the internet
in different formats. I can use cloud information storage services.During
my experiences I have achieved many competencies in different fields, I
am very ambitious and attentive.
Experience
Teleperformance Greece
Nov 2020 – Present
Greece
Customer/Agent service representative
Associate Credit Collector from 18/09/2021 - 31/09/2022
Responsible for monitoring and maintaining assigned accounts- agent
calls, account adjustments, small balance write off ,assisting via calls
or email to make payment in time.
Customer/Agent service representative from 23/11/2020 -
Ongoing
Answering inquiries about products specification via phone, chat and
email with customers and agents from Italy and other EU country.
Maintaining solid customer relationships by handling their questions
and concerns with speed and
Agricultural Employer
Nov 2019 – Oct 2020
Greece
Agricultural Employer
Farm worker used to raise and harvest products on a farm,
trasporting gods and magazinating
ABSS
Feb 2019 – Jul 2019
ALBANIA,TIRANE
Reservations agent
Research, explore different travel destination options.
Plan and
organize travels ( Cisalpina Tours is the leading Italian Travel
Management Company) Book
tickets.
Education
Faculty of Foreign Languages - University of Tirana
Oct 2016 – Sep 2018
Master of Science in Teaching, Department of Italian Language