Yardhan Kumar

Customer Support Executive

Message

Intro

Indore , India

Studied BBA Plain at Dr. A.P.J. Abdul Kalam University

Studied Commerce at MP board

Consumer Services

Joined December 29, 2022

Skills

About

I’m a customer support executive, basically I have 1 year of experience with BPO field in customer support. I have very well knowledge of mailing, chat & outbound & inbound process.

Experience

Kalparjun Global Solutions LLP

Aug 2020 – Sep 2021

Indore

Customer Care Executive

Hello, I’m Yardhan I have 1.3 year of experience in customer support executive I’m have very well knowledge of mailing process and chat process & also worked with process under calling called outbound and inbound and managed all my matrix with good quality. Worked With Kalparjun Global Solutions as a CSA. Track packege's taking bulk order's shortlisting authorized customer's and also to give them a resolution over mail Worked With Teleperformance in ASUS Process. Experience in ASUS Process as Operation's Manager. Overseeing the customer service process. Resolving customer complaints brought to our attentions. Thank you!

Education

Dr. A.P.J. Abdul Kalam University

Mar 2019 – Apr 2021

BBA, BBA Plain

MP board

Mar 2018 – Apr 2019

Commerce, Commerce