Elevate Your Business with a Skilled Digital Specialist and Management Expert
I am a Senior Technician in Computer Science Applied to Management, committed to delivering impactful solutions that streamline operations, enhance efficiency, and drive innovation. With a robust skill set encompassing marketing, sales, customer service, web development, and logistics coordination, I am your trusted partner for tackling diverse business and technical challenges.
Why Work With Me?
With over 3 years of experience in e-commerce website development and optimization, and a proven record of managing operations for VIP clients—including celebrities and officials—I bring a unique combination of technical expertise, management skills, and hands-on industry experience. From IT support to SEO, logistics, and email marketing, I am dedicated to helping businesses thrive online and offline.
Professional Background
Credentials & Certifications:
Graduate of the Tunisian Professional Training Center – Recognized for academic excellence.
Certified Project Creator by ANETI (Tunisian National Employment Agency).
Certifications: HTML, CSS, Git, GitHub, Google Analytics, SEMrush, Excel, and Digital Marketing Essentials.
Experience:
4+ Years: E-commerce website creation, design, and multilingual content translation.
2+ Years: Dispatch management for high-profile clients.
1+ Year: Technical Support Technician (manuals, tender documentation, PC & printer repairs).
Key Strengths
✔️ Proactive & Reliable: Committed to delivering top-notch results.
✔️ Problem Solver: Skilled at analyzing challenges and implementing innovative solutions.
✔️ Multilingual: Fluent in Arabic, French, and English for seamless global communication.
✔️ Hardworking & Organized: Experienced in managing tasks independently and within teams.
Tools & Technologies
🔹 ERP Systems: Expertise in managing enterprise resource planning tools.
🔹 CMS Platforms: Skilled in Prestashop, WordPress, and Shopify for building and optimizing websites.
🔹 Database Management: Proficient in managing SQL databases for business operations.
🔹 Email Marketing Tools: Experienced with Brevo and HubSpot for designing and managing email campaigns.
🔹 Communication Tools: Familiar with Slack, Zoom, Microsoft Teams, and Zoop for effective team collaboration.
🔹 Planning Tools: Experienced with Google Calendar and Thunderbird for organizing schedules and workflows.
🔹 Tracking Tools: Knowledgeable in Onfleet and D-Way for logistics and operations management.
🔹 SEO Tools: Proficient in Google Analytics, Google Search Console, and SEMrush for optimizing online business performance.
Specialized Services
🔹 Website Development: Custom e-commerce and business website solutions tailored to your needs.
🔹 SEO & SEM: Boost your online presence with data-driven strategies and performance tracking.
🔹 Dispatch Coordination: Streamlined management for logistics and client relations.
🔹 Email Marketing: Design, execute, and optimize email campaigns for engagement and conversion.
🔹 IT Translation: Multilingual translation of websites and software (Arabic, French, English).
🔹 Technical Support: Comprehensive support for hardware, software, and documentation.
Let’s Build Your Online Business
From conceptualizing and developing e-commerce platforms to managing SEO strategies, logistics, and email marketing campaigns, I am here to help elevate your business. Let’s connect and discuss how I can contribute to your success !
