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Yuliet Brito Muñoz

Telecommunicaton Engineer/Data Entry/Customer Service/Bilingual

Miami, United States
Studied Image Procesing at Instituto Politecnico Nacional CITEDI, Tijuana, Mexico
Studied Telecommunications at Pinar del Rio University Hermanos Saiz Montes de Oca, Cuba
Information Technology & Services
Joined August 30, 2023



Native or Bilingual
I am a Telecommunication Engineer with 5 years of experience. I also have experience with Customer Service and Data Entry, transcriptions, i am bilingual spanish/english. Researcher of image processing and facial landmark detection methods
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Cuban Telecommunication Company ETECSA
Jan 2021 – Dec 2022
Telecommunication Specialist
Direct interaction with the Wired and Wireless Access Network, in the installation, configuration and management of several switching and data technologies (ERICSSON, ALCATEL-NOKIA, HUAWEI, ZTE) and in the case of mobile communications ERICSSON technology. Commissioning, integration and configuration of 2G, 3G and LTE nodes in the network and the management of BSC controllers and RNC, all in the Ericsson Network Manager management platform. Skills for mobile network optimization, performing diagnostics, alarm analysis and troubleshooting actions. Configuration and installation of MSAN and Huawei switch, DSLAM ALCATEL-NOKIA AND MSAN ZTE.
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Cuban Teleommunication Company ETECSA
Jan 2020 – Dec 2020
Customer Service
Customer Service Attendance. Reception and processing of complaints associated with the fixed and mobile telephone service
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Cuban Telecommunication Company ETECSA
Sep 2018 – Dec 2019
Telecommunication Technician
Management and supervision of all control technologies (Ericsson, Huawei, Nokia and ZTE), transmission (SDH, Metroethernet, DWDM), traffic, energy and mobile network (Ericsson) of the province of Pinar del Río and its national links. Domain of installed technique, network topology and interconnections between said elements Sectionalization of interruptions and their processing to the specialties or intervention groups. Carrying out acceptance tests in new telephone exchanges, preparation and analysis of telephone traffic
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Instituto Politecnico Nacional CITEDI, Tijuana, Mexico
Jan 2023 – Present
Digital Systems Master degree, Image Procesing
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Pinar del Rio University Hermanos Saiz Montes de Oca, Cuba
Sep 2013 – Jul 2018
Telecommunications and Electronic Engineering, Telecommunications