Yvonne Iradukunda

Operations Lead

Message

Intro

Kigali, Rwanda

Administrative Officer at BRAC International

Studied Business Management, Customer Support at Vatel, International Business School Hotel & Tourism Management

Joined July 31, 2023

Skills

Languages

English

Advanced

French

Basic

About

I am passionate about people, committed and a proactive professional who specializes in the use of functional Admin management, management strategies and other competencies to develop creative and innovative organizational and management systems tailored towards functional operations management. I am also a patient person by nature and when it comes to working with customers and clients, I always put myself in the other person's position and treat them the way I would want to be treated. Whether someone just wants straightforward information or simple assistance, or they are trying to deal with a multifaceted problem, my goal is to provide attentive, detailed service, so the person feels cared for and appreciated.

Experience

BRAC International

Oct 2023 – Present

Africa & Asia

Administrative Officer

Cover all aspects of operations , finance and administration processes to deliver the UPGI scale-up strategy in Rwanda, support the Country Lead with day to day program logistics, procurement, travel, administrative operations and working closely with staff in Africa and Asia

Unlock Impact

Jun 2021 – Sep 2023

East & West Africa

Operations Lead

* Managing Finance Operations ● Managing Human Resources Operations ● Supporting Sales & Admissions Operations ● Managing Academic Operations

Education

Vatel, International Business School Hotel & Tourism Management

Feb 2019 – Jul 2022

Bachelor's Degree, Business Management, Customer Support