Zackary Abbott, Receptionist

Silverwing Travel & Concierge

Mar 2024 – Present

Lakewood, New Jersey

Charter Operations

Dealing directly with clients every day, I am the first point of contact for their luxurious vacations. I have to deliver the highest level of ultra high end VIP customer service to every single customer. I am here to handle all inquiries and request the clients may have. I am also here to handle any discrepancies or situations that need resolutions. I make myself available to my clients 24/7 and build amazing relationships with each and every one.

Monmouth Executive Airport

Sep 2019 – Mar 2024

Wall Township, New Jersey

Airport Operations Supervisor

Assist with running the client services department of the small executive private airport. We are here to be the first point of contact for all clients and see them through until they take-off. We handle all ground transportation, catering, baggage handling, or any client requests. We are the client services team and we do anything in our power to enhance their experiences and handle anything they may need when they reach out to us.

Charleston International Airport

Sep 2016 – May 2019

Charleston, South Carolina

Customer Service

Be the point of contact for all customer service inquiries. With anything from flight changes, to seat assignments, to baggage questions. I must be able to have high customer resolution skills and be bale to handle situations quickly and efficiently. Always maintaining a positive attitude and handling conflicts with grace.

Zackary Abbott

Receptionist

Skills

Languages