Zackiah Rodney

Customer Service Associate

Message

Intro

Trinidad and Tobago

Service Desk Agent at Resonance Trinidad Ltd

Studied Psychology at UWI Open Campus

Computer Software

Joined September 7, 2022

Skills

Languages

English

Fluent

About

I am a Service desk agent with 3 years of experience in the software and technology field , however, I believe when working, there should be room for growth and that is one of the reasons why I am interested in starting something new. I enjoy learning and am a quick learner who is enthusiastic for growing and learning with people who want to do the same as an individual and as a company.

Experience

Resonance Trinidad Ltd

Jun 2019 – Present

Trinidad

Service Desk Agent

In this role I work remotely and is responsible for providing excellent customer service to clients , while tending to their accounts and assisting with technical support

National Gas Company

Jul 2018 – Aug 2018

Trinidad

Data entry

In this role I was responsible for data entry and converting paper documents to e-documents for easy storage solutions

Maritime Financial Services

Mar 2018 – Jun 2018

Trinidad

Customer service rep

In this role I was responsible for tending to customers as well as doing data entry on insurance policies from the agents in the firm

Education

UWI Open Campus

Sep 2016 – Jun 2017

Certificate in Psychology , Psychology