I am thrilled to have the opportunity to share with you my passion for being a Costomer support representative With over years of experience under my belt, I have developed exceptional skills in handling various types of customer queries and concerns through chats, emails, and phone calls.
My proficiency in written and verbal communication combined with my strong problem-solving and multi-tasking abilities have enabled me to provide timely and satisfactory solutions to customers, ensuring their utmost satisfaction. Moreover, my ability to remain calm and composed under pressure has allowed me to maintain a high level of professionalism while dealing with difficult customers.
To me, being a Chat Moderator is more than just a job. It's an opportunity to make a positive impact on someone's life by providing them with the support and guidance they need. It's about being the voice of the company and ensuring that customers feel heard, valued, and respected.
I am confident that my skills and experience make me a perfect fit for this role.
Experience
Jio
Apr 2018 – Feb 2023
India
Costomer support representative
As a Customer Support Representative at Jio, I gained valuable experience in providing high-quality customer service to users. I developed exceptional communication skills and was able to effectively handle a wide range of inquiries and technical issues. Additionally, I gained experience in conflict resolution, problem-solving, and team collaboration. Overall, my experience at Jio has prepared me to excel in any customer-facing role and provide the best possible experience for users.
