Zeeshan Mulla, BI Tools Administrator

About

Experienced Tableau & RStudio workbench admin with additional skills in Linux, ServiceNow, ALM, change & incident management.

Experience

Cognizant

Jan 2022 – Present

Project Associate

• Tableau server retirement. • RStudio (Posit) workbench Infrastructure & Application Support • Operational Activities: o Regular tickets such as Incidents, SCTask and CRQ on Service Now o Creating downtime notifications on GTO portal for different activities. o Vulnerabilities check on different application servers. o RStudio (Posit), RConnect & RSPM monthly activity on Dev & Prod servers. o SSL renewal on Tableau & RStudio servers. (windows and linux server) • Managerial Activities o Monthly Linux server OS patching plan and downtime to users o Monthly Ticekt Metrics sheet o Weekly Deck preparation of tickets to present business o Servers inventory management • Service New: Task, Incident & CRQ Management.

Reliance Jio

Jan 2019 – Dec 2021

Navi Mumbai

Assistant Manager

• Successfully managed and maintained Tableau Server clusters across four different environments, with each cluster comprising of 11 servers • Experience in Tableau Server administration, including configuration, installation, and maintenance of the server, and upgrades to the latest versions of Tableau. • Daily monitoring, site creation, server maintenance, Tableau server upgrade. • Troubleshooting the tableau server issues • Tableau server daily backup & weekly cleanup for better performance • Tableau server offline licence activation • Ensured high availability and optimum performance of Tableau Server by regularly monitoring server usage, managing server resources, and identifying and addressing performance bottlenecks. • Managed and administered user access, and security protocols across all environments, and implemented policies to ensure the confidentiality and integrity of sensitive data.

Techify India Software Solutions

Dec 2014 – Oct 2018

Belgaum

Co Founder

December 2014 to October 2018 in Techify India Software Solutions. (Co-founder) • Giving power point presentation and live demo of software to prospects • Installation of CashewSoft ERP software along with supporting softwares based on desktop configuration in client’s desktop • Training and customer support over team viewer and anydesk. • Manual testing of software beta version and filling bugs in Trello • Digital Marketing of company products.

Education

Belgaum Institute of Management Studies

Sep 2012 – Jul 2014

MBA, Marketing

Zeeshan Mulla

BI Tools Administrator

Skills

Languages