We are looking to hire Office Desk Support, who will be responsible for providing administrative and technical assistance virtually. The position involves a range of tasks designed to ensure smooth office operations, effective communication, and efficient use of office resources.
Key Responsibilities:
Administrative Support:
Handle incoming calls, emails, and other communications, directing them to the appropriate departments or individuals.
Manage incoming and outgoing mail and courier services.
Office Management:
Maintain and organize office supplies, ordering new supplies as needed.
Ensure office equipment (printers, copiers, fax machines) is functioning properly and coordinate repairs when necessary.
Keep common areas such as the reception area, conference rooms, and kitchen tidy and well-stocked.
Clerical Duties:
Perform data entry, filing, and document management tasks.
Prepare and edit correspondence, reports, and presentations.
Schedule and coordinate meetings, appointments, and travel arrangements.
Technical Support:
Assist with basic IT issues, such as setting up workstations, troubleshooting software and hardware problems, and liaising with IT support for more complex issues.
Ensure all office software and hardware are up-to-date and functioning efficiently.
Customer Service:
Provide excellent customer service to both internal and external clients.
Address and resolve any issues or concerns that arise in a timely and professional manner.
Record Keeping:
Maintain accurate and organized records of office activities, transactions, and documents.
Assist with the preparation of reports and other documentation as required.
Event Coordination:
Assist in the planning and execution of office events, meetings, and training sessions.
Coordinate logistics, including room setup, catering, and equipment needs.
Qualifications:
Education: High school diploma or equivalent.
Experience: Experience in an administrative support role.
Skills:
Strong organizational and time-management skills.
Good written and verbal communication skills.
Ability to multitask and prioritize tasks effectively.
Attention to detail and accuracy.
Desired Attributes:
Friendly and professional demeanor.
Proactive and able to anticipate the needs of the office.
Adaptable and able to handle a fast-paced work environment.
Strong problem-solving skills and ability to work independently and as part of a team.
